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Privacy Policy

At The Royal Abaya, we value our customers’ privacy above all else. We take every possible measure to ensure your personal information remains secure and confidential under all circumstances. Our company maintains buyer records with strict confidentiality and strictly adheres to the privacy policy outlined below.

We recommend that every individual carefully review each clause. By using this website or purchasing any product from The Royal Abaya, you agree to comply fully with our privacy policy.

This policy is designed to inform you about:

  • The information we collect when you visit our website.

  • How that information is used.

1. Personal Information

The Royal Abaya collects information when you visit our website or place an order. This may include:

  • Your name

  • Email address

  • Mailing address

  • Shipping & billing address

  • Contact number

This data is collected solely to process your order accurately and prevent any mismanagement. Your personal details are treated as strictly confidential and will never be shared with third parties unless necessary for order fulfillment (e.g., payment processors or shipping providers).

2. Browsing Information

In addition to personal details, The Royal Abaya may collect non-personal navigational data, such as:

  • Browser type

  • Domain name

  • Internet Service Provider (ISP)

  • IP address

This information helps us analyze visitor behavior, improve website performance, and enhance user experience.

3. Billing Information

Your billing details (credit/debit card information) are highly sensitive. Therefore:

  • The Royal Abaya does NOT store your full payment details.

  • Transactions are processed through secure, encrypted channels.

  • We do not share billing data with unauthorized third parties.

Disclaimer: In the rare event of a data breach or online fraudThe Royal Abaya will not be liable for any financial losses incurred.

4. Use of Information for Marketing

We may use your contact details for:

  • Internal marketing & demographic research

  • Email updates (if subscribed) about new products, promotions, or events

You can opt out of marketing communications anytime by updating your preferences in the “My Account” section.

5. Sharing Data with Third Parties

The Royal Abaya may analyze website traffic, sales trends, and wishlist data for business insights. However:

  • No personally identifiable information is shared.

  • Aggregated data (e.g., sales reports) may be shared with partners for analytics.

6. Your Control Over Information

You have the right to:

  • View the data we hold about you.

  • Correct or update your information.

  • Request deletion of your data.

  • Express concerns about data usage.

To manage your details:

  • Log in to “My Account” to edit personal info, addresses, or email preferences.

  • Saved payment methods can be updated/deleted during checkout.

7. Changing Information During an Order

  • If you update your shipping/billing address mid-order, the transaction will undergo security revalidation.

  • Once an order is shippedThe Royal Abaya cannot be held responsible for delivery issues due to incorrect details.

For assistance, contact our Customer Care:
📞 Phone: [Insert Contact Number]
📧 Email: support@theroyalabaya.com

8. Policy Updates

The Royal Abaya reserves the right to modify this privacy policy at any time without prior notice.

Questions?

For any concerns regarding this policy, email us at: support@theroyalabaya.com

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